Overwatch Documentation
Welcome to Overwatch - the proactive domain, certificate, DNS, and uptime monitoring platform built for Managed Service Providers.
What is Overwatch?
Overwatch is a comprehensive monitoring solution designed specifically for MSPs to track and manage their clients' domain portfolios, IP addresses, and service availability. We help you stay ahead of domain expirations, SSL certificate renewals, DNS configuration issues, and downtime before they become problems.
Key Features
- Domain Expiration Monitoring - Track expiration dates with configurable alert thresholds (90, 60, 30, 7 days)
- Registrar Integrations - Bulk import domains from GoDaddy, Namecheap, Porkbun, or Cloudflare
- SSL Certificate Tracking - Monitor certificates across all domains and subdomains
- DNS Record Monitoring - Track changes to MX, SPF, DKIM, DMARC, and other DNS records
- IP Address Monitoring - ARIN metadata, PTR records, and change detection
- Uptime Monitoring - Ping, HTTP, TCP, and UDP checks on domains, subdomains, and IPs
- Multi-Tenant Organization - Group domains and IPs by customer with inherited settings
- PSA Integration - Native HaloPSA integration for ticket creation and asset sync
Quick Links
Quick Start
Get up and running with Overwatch in under 5 minutes.
Managing Customers
Learn how to organize domains by customer.
Alert System
Configure notifications to fit your workflow.
Registrar Integrations
Bulk import domains from GoDaddy, Namecheap, Porkbun, Cloudflare.
HaloPSA Integration
Auto-create tickets and sync assets to HaloPSA.
IP Address Monitoring
Track IPs, ARIN metadata, PTR records, and changes.
Uptime Monitoring
Ping, HTTP, TCP, and UDP availability checks.
What's New
Recent updates and features.
Support
Need help? Reach out to our support team at support@mspoverwatch.com.